Posted in Daily life

5 Ways to Improve User Support Workflow

Professionals in the customer support field or contributors in the user community are challenged daily to handle people’s problems. Covering so many tickets or forum threads with a variety of topics can make one overwhelmed. Think you need to force your eyes open all day and night to get more tasks done? I wouldn’t do that.

Here are things that I do to improve my daily workflow:

Continue reading “5 Ways to Improve User Support Workflow”